Please read these Terms of Service (the "Terms") fully and carefully before using any of the services, features, content or applications offered by OneLobby. These Terms set forth the legally binding terms and conditions for your use of the Site & Services (as defined below).
OneLobby Social Media Inc. ("OneLobby") provides collaborative event management services via a hosted software-as-a-service Event Management Platform (the "Service" or "Services"), accessible from the website http://www.onelobby.com (the "Site"). As part of the Services, users must create user accounts ("Registered Users") to leverage the Services provided to coordinate the details of an event. Registered Users may invite collaborators into the OneLobby platform to assist with planning the events ("Collaborators").
a) By registering for and/or using the Services in any manner, including but not limited to visiting or browsing the Site, you agree to these Terms, our "Privacy Policy" and all other operating rules, policies and procedures that may be published from time to time on the Site or through the Services of OneLobby.
b) These Terms apply to all users of the Services, including, without limitation, users who are contributors of content, information, and other materials whether, Registered Users, Collaborators or visitors to the Site.
OneLobby reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms, at any time. Each amendment shall be effective twenty-four (24) hours after the posting of the amendment to this Site. Your continued use of the Site and the Services following the posting of changes will mean that you accept and agree to the changes. Customers who do not agree with these Terms, or any amendment to these Terms, shall immediately cease access and use of this Site and the Services.
a) In order to use the Services, you must register with OneLobby (creating "An Account"). You must provide accurate and complete information and keep your Account information updated.
b) You are solely responsible for the activity that occurs on your Account, and for keeping your Account password secure. You must notify us immediately of any breach of security or unauthorized use of your Account.
c) You may never use another person’s Account or registration information for OneLobby. User Accounts cannot be shared or used by more than one individual User;
These Terms apply from your first use of the Site and/or Services and will remain in effect for the duration of your use of the Services until the Services are terminated (eg. through the expiry of your subscription term or through OneLobby’s termination in accordance with these Terms).
Event Planning Fees – Registered Users who elect to use the Services must pay OneLobby the then-current access & usage fees. Fees are collected through the Site using a third party payment processor. For more information regarding payment data, refer to the Privacy Policy.
Fees Subject to Change – OneLobby reserves the right to change any fee that may be charged by OneLobby at any time, at the sole discretion of OneLobby. Changes to fees will take effect 30 days after being posted on the Site or otherwise through email notification to your Account. If you do not agree with the new fees your sole remedy is to terminate your Account and cease use of the Services.
Fees are non-refundable and payable monthly or annually in advance. OneLobby does not provide refunds or credits for any partial months of use of the Services. You may cancel your OneLobby subscription at anytime, which will be effective immediately. If you wish to cancel your OneLobby user account, you may do so via the "Account" page, or otherwise as instructed. It is your responsibility to keep your contact information current and up to date. You explicitly authorize OneLobby to continue billing your credit card on file with us for as long as you continue using the Services, and in the event that your credit card is invalid for payment for any reason, you remain responsible for any uncollected amounts.
If any charge owing by the customer is 30 days or more overdue, OneLobby may, without limiting its other rights and remedies, suspend Services until such amounts are paid in full, provided OneLobby has given the customer 10 or more days’ prior notice that its account is overdue.
You may not use any "page-scrape", "spider", "robot" or any other automatic device, algorithm, program, methodology, or similar manual process to access, acquire, copy or monitor any portion of the Site or its contents.
You may not access or attempt to gain unauthorized access to any portion of the Site, or any networks, systems, any hosted servers, or to any services offered on or through our Site, by password "mining", hacking, or any other illegitimate means.
You agree that you will not use any device, software, or routine to interfere or attempt to interfere with the proper working of the Site, or any transaction being conducted on the Site, or with any other Users’ use of the Site.
You may not use the Site or any Content for any purpose that is unlawful or prohibited by these Terms, or to solicit the performance of any illegal activity or other activity which infringes the rights of OneLobby or others.
OneLobby will at all times reasonably attempt the highest possible availability of its Services, but no warranties of any kind, regarding any specific availability or time of access are granted. The Services include telephone and email support to answer operational questions and to report irregularities concerning the Services. Email & live phone support is available during OneLobby’s regular business hours of 8:00 AM to 4:00 PM Eastern Standard Time/Eastern Daylight Time, Monday through Friday, excluding statutory Canadian holidays. OneLobby will use commercially reasonable efforts to respond to customer requests within twenty-four (24) hours of receipt of the first call received during business hours.
OneLobby will provide interactive areas as part of the Services, in which Registered Users may post communications and content. For purposes of these Terms, "Content" includes, without limitation; contact information, schedules, calendar information, contract clauses, written posts & comments, logistic details, data, texts, photographs, scripts, graphics, videos, audio recordings provided, or otherwise made accessible on or through the Services.
All Content created, added, submitted, uploaded, shared and posted to the Services by Registered Users and Collaborators, is the sole responsibility of the person who originated such Content and not OneLobby. OneLobby does not control user generated or published Content, and as such, does not guarantee the accuracy, integrity or quality of such Content. Under no circumstances will OneLobby be liable in any way for Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted, or otherwise made available via OneLobby. You acknowledge that all Content accessed by you using the Services is at your own risk and you will be solely responsible for any damage or loss to you or any other party resulting therefrom.
Data provided by Users to OneLobby will only be used by OneLobby as reasonably required for providing Services in accordance with OneLobby’s Privacy Policy. From time to time, OneLobby may retain & republish Registered User content specific to event logistics on its Supplier Directory. OneLobby may retain offline Customer data on backup media for archival purposes for a reasonable period of time following expiration or termination of Services with OneLobby.
OneLobby reserves the right, in its sole discretion, to immediately and without any prior notice suspend or terminate (i) these Terms; and/or (ii) your registration with or ability to access the Site and/or any other service provided to you by OneLobby due to; (a) any breach by you of these Terms or upon your demonstration of conduct that OneLobby determines to be inappropriate; (b) requests by law enforcement or other government agencies, (c) a request by you (eg. self-initiated account deletions), (d) discontinuance or material modification to the Site and/or Services (or any part thereof), (e) unexpected technical or security issues or problems, (f) extended periods of inactivity, (g) engagement by you in fraudulent or illegal activities, and/or (h) nonpayment of any fees owed by you in connection with the Services.
Where your account or registration with OneLobby is terminated, you will not be entitled to any refund of pre-paid fees, and any other amounts collected by OneLobby as part of your use and registration on the Site. You shall remain liable to OneLobby for any charges, fees, commitments, and obligations incurred by you prior to such termination. All records, messages, information, content and other information related to your registration and account may also be deleted by OneLobby in its sole discretion without any notice or liability to you. OneLobby shall not be liable to you or any third party for any termination of your Account, any associated account-related or identifying information, or access to the Site or Services.
THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, AND ONELOBBY DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE. ONELOBBY AND ITS DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS AND CONTENT PROVIDERS DO NOT WARRANT THAT: (A) THE SERVICES WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (B) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (C) ANY CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE SERVICES IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (D) THE RESULTS OF USING THE SERVICES WILL MEET YOUR REQUIREMENTS. YOUR USE OF THE SERVICES IS SOLELY AT YOUR OWN RISK. ONELOBBY DOES NOT GUARANTEE THAT THE SERVICES WILL FUNCTION WITHOUT INTERRUPTION OR ERRORS. IN PARTICULAR, THE OPERATION OF THE SERVICES MAY BE INTERRUPTED DUE TO MAINTENANCE, UPDATES, OR SYSTEM OR NETWORK FAILURES, AND SUCH FAILURES MAY RESULT IN ERRORS OR DATA LOSS. ONELOBBY DISCLAIMS ALL LIABILITY FOR DAMAGES CAUSED BY ANY SUCH INTERRUPTION OR ERRORS IN FUNCTIONING, OR BY THE LOSS OF ANY DATA OR INFORMATION YOU PROVIDE TO ONELOBBY. FURTHERMORE, ONELOBBY DISCLAIMS ALL LIABILITY FOR ANY MALFUNCTIONING, IMPOSSIBILITY OF ACCESS, OR POOR USE CONDITIONS OF THE SERVICES DUE TO INAPPROPRIATE EQUIPMENT, DISTURBANCES RELATED TO INTERNET SERVICE PROVIDERS, TO THE SATURATION OF THE INTERNET NETWORK, AND FOR ANY OTHER REASON.
IN NO EVENT WILL ONELOBBY BE LIABLE, UNDER ANY THEORY OF LIABILITY, WHETHER IN AN ACTION BASED ON A CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, HOWEVER ARISING, FOR ANY COSTS OF PROCUREMENT OF SUBSTITUTE SERVICES OR FOR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND UNDER OR RELATING TO THIS AGREEMENT, OR THE USE OF OR INABILITY TO USE THE SERVICES, INCLUDING WITHOUT LIMITATION ANY LOST PROFITS, LOSS OF DATA, LOSS OF USE, OR INTERRUPTION OF BUSINESS, WHETHER OR NOT ONELOBBY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. THE AGGREGATE AMOUNT OF DAMAGES ONELOBBY MAY BE LIABLE FOR UNDER THIS AGREEMENT SHALL BE LIMITED TO THE TOTAL AMOUNT PAID BY THE USER HEREUNDER DURING THE PREVIOUS THREE (3) MONTHS. NO CLAIM MAY BE ASSERTED WITH RESPECT TO ANY EVENT, ACT OR OMISSION THAT OCCURRED MORE THAN TWO (2) YEARS PRIOR TO SUCH CLAIM BEING ASSERTED.
You may contact OneLobby at the following address: 57 Carleton Street, Suite 200, Fredericton, New Brunswick, Canada E3B 3T2 or by email to customerservice@onelobby.com.
Last Updated: August 1, 2013